Skilljar for Software

Train customers on their time, so they don't have to ask for yours

Lean on an Academy that arms customers with answers, driving adoption and cementing loyalty.

A woman sitting on a couch next to a man on a laptop.
Learning Paths
Follow guided curriculums based on your role to become an expert
Certification Program
Earn a certification to demonstrate your product expertise.
THE EXTERNAL LMS THAT POWERS

Is your approach to customer and user training keeping up?

Without Skilljar

  • Hire more CSMs, yet customer onboarding remains inconsistent.
  • Juggle training materials that are scattered across too many places.
  • Struggle to keep training content in sync with new releases and updates.
  • Rely heavily on in-product tool tips focusing only on siloed features and navigation.
  • Be seen as a nice-to-have due to a disconnect between training and adoption, satisfaction, retention, and expansion.

With Skilljar

  • Enjoy streamlined, on-demand onboarding that hits the mark every time.
  • Centralize your training content in a branded, structured learning environment.
  • Effortlessly update all your educational content in one place, keeping pace with your product.
  • Move beyond siloed tool tips to comprehensive learning that builds confidence, trust, and loyalty.
  • Push learning data into Salesforce to showcase impact on support ticket volume, retention, and NPS.
+15%
Higher renewal rates for certified customers
+73%
More likely to renew trained customers
+10%
Incremental expansion on customer accounts

In an ideal world, intuition alone guides your customers.

That world's a myth. Your customers crave a deeper understanding that tooltips and help center articles alone cannot deliver.

Learning Paths

Deliver custom paths and courses that cater to each user's role or subscription. Detailed analytics provide a view into what is and isn’t landing.

Certificates & Certifications

Elevate learner achievement with LinkedIn-ready certificates. It’s not just a win for them—it’s also a spotlight on your brand.

Instructor-Led Training

Jump into live training sessions with ease. Skilljar’s seamless Zoom and WebEx integrations mean registrations and calendar syncing are no longer a worry.

Monetized Trainings

Monetize effortlessly with flexible pricing options for courses, paths, subscriptions, or credits, using our payments and Salesforce integrations.

Skilljar for Salesforce

Keep a close eye on churn by pushing training data into Salesforce for inclusion in health scores and account-level reports.

Since implementing Skilljar, we’ve been able to realize a more scalable model of training. Skilljar helped us reach exponentially more customers, ultimately impacting overall revenue retention.
Ashley Kaster
Associate Manager, Learning & Development,
Skilljar has given us a vehicle to really prove out the impact and business case for customer education.
Carla Bagdonas
Head of Customer Education
Skilljar stands out because it’s a dynamic platform, very user friendly and tailored very well to fit our particular use cases as a Saas company.
Emily Bastian
Program Manager, Customer Training
The Skilljar implementation plan was really clean and smooth.
Naomi Worden
Sr. Manager, Customer Enablement

Your new Academy is ready. Are you?